Role Overview: A leading bank in the UAE is hiring Service Ambassadors for its branches in Dubai, Abu Dhabi, and Al Ain. This role is ideal for individuals passionate about delivering exceptional customer experiences and representing the brand at the frontline.

Customer-Facing Excellence: As a Service Ambassador, you will be the first point of contact for customers entering the branch. Your role is to create a welcoming and helpful environment that enhances customer satisfaction.

Guiding & Supporting Customers: You'll assist customers in navigating digital platforms and self-service channels, helping improve operational efficiency and reduce waiting times while encouraging digital adoption.

Queue Management: You will proactively manage customer queues and inquiries, ensuring everyone receives timely and courteous attention while maintaining a calm and organized front desk environment.

UAE Presence Required: Only candidates currently residing in the UAE and available for face-to-face interviews will be considered. Experience from your home country in banking or customer service is highly valued.

Cultural Fit & Presentation: Professionalism, a positive attitude, and a polished appearance are key. Candidates must include a recent professional photo with their application.

Opportunities for Growth: This position offers exposure to the banking industry in the UAE and is a great starting point for career advancement within customer experience or financial services.

How to Apply:

Interested candidates should email their updated CV with a professional photo to pinky@pactemployment.ae with the subject line “Customer Facing”. Immediate joiners are preferred.

About Us:

This opportunity is offered in partnership with Pact Employment Services, a trusted recruitment firm representing one of the UAE’s top banking institutions.