customer service and client interaction The Service Advisor will act as the main point of contact between clients and the Aston Martin service department. You will provide a professional and friendly experience, scheduling service appointments and addressing client needs efficiently.

automotive knowledge and expertise You will use your understanding of vehicle maintenance and repair processes to guide clients, coordinate with technicians, and ensure quality service delivery. Knowledge of automotive systems and customer expectations is essential.

communication and problem-solving You will handle inquiries, resolve client concerns, and provide updates on service status. Strong communication, problem-solving, and interpersonal skills are key to ensuring customer satisfaction.

team coordination and collaboration You will liaise with service technicians, management, and other departments to ensure seamless operations. Collaborating with the team will guarantee that clients receive timely and accurate information.

documentation and reporting You will maintain service records, document customer interactions, and assist in generating reports to track service performance and client satisfaction. Attention to detail is critical.

enhancing client experience You will contribute to creating memorable experiences for clients, ensuring the Aston Martin brand is represented with professionalism, efficiency, and luxury service standards.

How to Apply:

Interested candidates should email their CV to hr@astonmartinUAE.com, clearly specifying “Service Advisor” in the subject line. Only applicants with relevant automotive or customer service experience will be shortlisted for interviews.

About Us:

Aston Martin UAE is a premier luxury automotive brand, delivering unmatched performance, style, and service. The company prides itself on professionalism, excellence, and customer satisfaction. Employees are empowered to provide superior client experiences while working in a dynamic and high-profile environment, with opportunities for professional growth and skill development.