Role Overview – IMGS Group is hiring a Senior Receptionist for a full-time, on-site role based in Dubai, UAE. This position is ideal for experienced reception professionals with strong front desk management capabilities, hospitality excellence, and the ability to manage reception operations, supervise reception staff, coordinate administrative functions, and deliver exceptional first impressions within a professional corporate environment.

Front Desk Management and Reception Operations – You will manage front desk and reception operations by overseeing daily reception activities and workflows, ensuring professional reception area presentation and organization, managing visitor flow and reception protocols, supervising reception desk coverage and schedules, maintaining high standards of reception service, coordinating front desk operations across shifts when applicable, and ensuring smooth, efficient reception operations.

Visitor Management and Guest Relations – You will manage visitors and guest relations by welcoming guests, clients, and visitors warmly and professionally, verifying visitor identities and purposes, issuing visitor badges and access passes, notifying employees of visitor arrivals, escorting visitors to meeting rooms or offices, providing excellent hospitality and service, managing VIP visitor protocols, and creating positive, memorable first impressions.

Telephone and Communication Management – You will manage telephone and communications by answering and directing incoming calls professionally, screening calls and taking messages, transferring calls to appropriate departments and personnel, responding to general inquiries, managing multi-line phone systems efficiently, maintaining courteous telephone etiquette, coordinating communication systems, and ensuring effective telephone communication management.

Meeting Room Coordination and Support – You will coordinate meeting rooms by managing meeting room bookings and reservations, preparing meeting rooms with required setups and equipment, coordinating refreshments and catering arrangements, ensuring meeting room cleanliness and readiness, managing audio-visual equipment setup, coordinating technical support when needed, tracking meeting room utilization, and supporting successful meetings and events.

How to Apply:

Send your updated CV to info@imgs.ca. Please highlight your Senior Receptionist or extensive reception experience, your customer service excellence and hospitality capabilities, any supervisory or leadership experience, your professional presentation skills, your proficiency with reception systems and technology, and your ability to manage professional front desk operations in corporate environments. Forward to anyone in your network who may be a strong fit.

About the Company:

IMGS Group is seeking a professional, experienced Senior Receptionist who brings strong reception management capabilities, exceptional customer service skills, and a polished professional presence to manage front desk operations, coordinate administrative functions, supervise reception activities, and create outstanding first impressions that reflect IMGS Group's commitment to excellence and professionalism in Dubai.