Role Overview:

High Quality Health Consultancy is looking for a professional and welcoming Receptionist to manage front-desk activities and provide smooth administrative support. The role involves greeting visitors, handling calls and inquiries, coordinating appointments, maintaining records, and assisting with daily office operations. The ideal candidate should be organized, courteous, confident in communication, and comfortable working in a professional healthcare consultancy environment.

Front Desk Management:

• Welcome visitors, clients, and guests in a professional and friendly manner.
• Manage daily reception activities and ensure the front desk remains organized.
• Respond to general inquiries and direct visitors to the appropriate department.
• Maintain a professional and welcoming reception environment.

Telephone & Communication:

• Answer incoming calls promptly and professionally.
• Handle routine inquiries and provide accurate information when appropriate.
• Take clear messages and forward calls to the relevant team members.
• Manage professional email and other routine correspondence as required.

Appointment Coordination:

• Schedule and coordinate appointments according to availability.
• Confirm appointments and communicate relevant details to clients.
• Maintain accurate appointment records and update schedules when changes occur.
• Coordinate with internal teams to support smooth client visits.

Administrative Support:

• Prepare, organize, and maintain routine office documentation.
• Assist with data entry, filing, scanning, printing, and document handling.
• Maintain accurate reception and visitor records.
• Support the team with general administrative tasks when required.

Client Service:

• Provide courteous assistance to clients and visitors throughout their interaction with the organization.
• Listen carefully to inquiries and direct them to the appropriate staff member.
• Handle routine concerns professionally and escalate matters when necessary.
• Maintain confidentiality when dealing with client and company information.

Daily Office Coordination:

• Coordinate incoming and outgoing documents and correspondence.
• Monitor reception supplies and communicate replenishment requirements.
• Assist with maintaining an orderly and professional office environment.
• Support other departments with reception-related coordination when needed.

Professional Communication:

• Communicate clearly and respectfully with clients, visitors, colleagues, and external contacts.
• Maintain a calm and professional approach during busy periods.
• Follow company procedures for handling visitors, calls, appointments, and confidential information.

How to Apply:

Interested candidates can send their updated CV to career@hqhc.me with “Receptionist – Sharjah” as the email subject line. Candidates should highlight relevant reception, customer service, administrative, appointment coordination, or healthcare-related experience in their application. Ensure the CV contains accurate contact details and clearly presents your relevant skills and professional background.

About the Company:

High Quality Health Consultancy operates in the healthcare consultancy sector and provides a professional environment where effective communication, organized administration, and quality client service are important to daily operations. The Receptionist will contribute to creating a smooth and professional experience for clients and visitors.