Role Overview – The Receptionist role is a vital front-facing position responsible for creating a welcoming, professional, and organized environment within a healthcare setting. This role represents the first point of contact for patients and visitors and plays a key part in shaping their overall experience with the organization through professionalism, courtesy, and efficiency.

Front Desk Operations – The position involves managing all reception activities including greeting patients, guiding visitors, handling appointment inquiries, and maintaining smooth front desk workflows while ensuring confidentiality and compliance with healthcare service standards.

Patient Interaction – The Receptionist is expected to communicate clearly and compassionately with patients, respond to inquiries, manage waiting areas, and coordinate effectively with medical and administrative staff to ensure seamless service delivery.

Administrative Support – This role includes handling basic documentation, maintaining records, managing correspondence, and supporting internal departments with clerical assistance to ensure daily operations run efficiently.

Professional Conduct – Maintaining a professional appearance, calm demeanor, and service-oriented mindset is essential, as the role requires frequent interaction with patients, healthcare professionals, and external visitors.

Compliance Awareness – The role demands adherence to healthcare regulations, internal policies, and data privacy requirements while maintaining accuracy and discretion in all front office activities.

How to Apply

Eligible candidates with a valid UAE Resident Visa may submit their CV to Email: hr@shifaaljazeerauae.com

About Us

Shifaa Al Jazeera Healthcare is committed to delivering reliable, patient-centered medical services with a strong focus on professionalism, care quality, and operational excellence across the UAE healthcare sector.