Position Overview: The Reception Supervisor at Habtoor Motors is responsible for managing all front-desk operations across various service branches. This position serves as the first point of contact for customers, ensuring that every visitor receives professional, efficient, and courteous service from the moment they enter the premises until their needs are fully addressed.

Customer Service Leadership: In this role, the Reception Supervisor leads a team of receptionists and front-desk executives to deliver a premium customer experience. They ensure all inquiries are handled promptly, complaints are resolved effectively, and guests receive accurate information regarding services, appointments, and vehicle delivery timelines.

Operational Efficiency: The Reception Supervisor oversees the daily operations of the reception area, ensuring smooth coordination between the service department, technicians, and administrative teams. They maintain appointment schedules, manage customer flow, and ensure all communication systems function seamlessly to avoid delays or service gaps.

Team Development: This position includes mentoring and training reception staff to uphold the company’s service standards. The supervisor conducts performance evaluations, provides feedback, and implements best practices to ensure continuous improvement in customer handling and team efficiency.

Communication and Coordination: The Reception Supervisor acts as a liaison between customers and internal departments. They ensure messages, service updates, and repair details are communicated clearly and efficiently. Strong coordination skills help maintain accuracy and professionalism in all customer interactions.

Quality and Professionalism: A critical aspect of this role is ensuring that the reception area reflects the company’s premium brand image. The supervisor ensures the environment is welcoming, organized, and customer-centric, aligning with Habtoor Motors’ standards of excellence and hospitality.

Work Environment: This role operates within Habtoor Motors’ state-of-the-art service centers across the UAE. The Reception Supervisor will experience a dynamic and fast-paced environment, engaging with diverse customers and supporting a team dedicated to delivering exceptional automotive service experiences.

How to Apply:

Interested applicants are encouraged to send their updated CV to jobs@habtoormotors.com with “Reception Supervisor” mentioned in the subject line. Only shortlisted candidates will be contacted for interviews.

About Us:

Habtoor Motors is a leading automotive company in the UAE, representing top global vehicle brands and providing exceptional aftersales support. Known for its commitment to quality, customer satisfaction, and innovation, the company offers a dynamic work environment that fosters growth, professionalism, and teamwork. Habtoor Motors continues to set industry standards by combining advanced technology with superior service excellence.