Role Overview: The Insurance Coordinator will play a key role in ensuring the smooth flow of medical insurance operations within the clinic. This position requires an individual who can efficiently manage approvals, verify patient eligibility, and maintain accurate communication between the medical staff and insurance providers. You will serve as a bridge between patients, physicians, and insurers to make sure claims are handled promptly and correctly.

Responsibilities: In this position, you will be responsible for coordinating with insurance companies, submitting approvals, and verifying patient coverage. You will also monitor the entire claim cycle, ensuring all documents are accurate and complete before submission. Maintaining an up-to-date record of policy changes, benefit details, and insurer contact points will be part of your daily duties to ensure smooth processing and quick claim resolution.

Operational Excellence: The ideal candidate will ensure that all insurance-related processes are executed in compliance with UAE healthcare regulations and internal clinic standards. You will also collaborate closely with the reception and billing teams to reduce claim rejections and improve turnaround time. A focus on detail, accountability, and proactive follow-ups is essential for success in this role.

Communication & Coordination: Excellent communication skills are vital as you’ll interact directly with patients to explain insurance coverage, payment procedures, and approval requirements. You’ll also coordinate internally with doctors, nurses, and administrative staff to ensure proper documentation and authorization before medical services are rendered.

Accuracy & Compliance: You will be expected to maintain accuracy in all insurance operations, ensuring no discrepancies in claim submissions. Compliance with UAE insurance laws and health authority standards will be your top priority. This role demands strong analytical and problem-solving abilities to handle any claim or approval challenge with professionalism.

Team Collaboration: While you will often work independently, you will also collaborate as part of a supportive team environment. Sharing insights, resolving claim disputes, and ensuring a transparent process between the medical and financial departments will be central to your success. You will contribute to the clinic’s goal of providing an efficient and patient-friendly experience.

How to Apply:

Interested candidates are invited to send their CV to careers@mednex.ae with the subject line “Insurance Coordinator.” Applicants with their own visa are preferred. Shortlisted candidates will be contacted for an interview. Male applicants with previous UAE healthcare insurance experience will be prioritized. Ensure your CV highlights your relevant experience in insurance coordination, patient eligibility checks, and claims management.

About Us:

Mednex Medical Center is a reputable healthcare facility based in Ajman, UAE, known for delivering quality and affordable medical services. We pride ourselves on professionalism, compassion, and patient satisfaction. Our team consists of skilled healthcare professionals dedicated to improving community health standards. By joining Mednex, you will become part of a supportive, forward-thinking organization that values growth, integrity, and excellence in service delivery.