The Hotel Coordinator in Dubai plays a key role in supporting daily hotel operations by coordinating between departments to ensure smooth service delivery and guest satisfaction. This position acts as a central point of contact for internal teams, management, and external partners, helping maintain high operational standards in a fast-paced hospitality environment.

The role involves managing reservations, schedules, and operational requests while ensuring timely communication between front office, housekeeping, food and beverage, and maintenance teams. The Hotel Coordinator ensures that daily activities are well-organized and aligned with service expectations.

Guest interaction is an important part of this role. The Hotel Coordinator assists with guest inquiries, special requests, and follow-ups, ensuring concerns are resolved professionally and promptly while supporting a positive guest experience.

Administrative responsibilities include preparing reports, updating records, handling correspondence, and maintaining accurate documentation. Attention to detail and confidentiality are essential to support management and ensure compliance with hotel policies.

The Hotel Coordinator also supports events, group bookings, and VIP arrangements by coordinating logistics, schedules, and service requirements. This role helps ensure seamless execution and high-quality delivery of all guest-related activities.

Strong communication, organizational skills, and teamwork are essential for success in this role. The Hotel Coordinator must be adaptable, proactive, and customer-focused while upholding hotel brand standards and contributing to operational excellence in Dubai’s competitive hospitality market.

Candidates interested in joining The Lana, Dorchester Collection Dubai are invited to apply through the official Dorchester Collection careers portal at careers.dorchestercollection.com using Reference: 2025-5987. Applications may also be submitted by emailing the recruitment team at careers.dc@dorchestercollection.com

 with updated credentials.

About Us:

The Lana, Dorchester Collection Dubai represents the pinnacle of luxury hospitality, blending timeless elegance with contemporary sophistication. As part of the prestigious Dorchester Collection, the hotel is committed to delivering exceptional guest experiences through genuine care, refined service standards, and a culture that values excellence, teamwork, and professional growth.