Job Description
Role Overview – Al Thamam Electronics Trading L.L.C, a trusted name in electronics retail across the UAE, is hiring a Head Cashier for immediate joining. This position is ideal for experienced cashier professionals who can manage cash operations, lead the cashier team, ensure financial accuracy, and deliver exceptional customer service while supporting the daily operations of a growing electronics retail store.
Cash Handling and Billing Management – You will manage daily cash transactions, billing, and receipts accurately, ensuring smooth operations at the retail point of sale. Your responsibilities include processing customer payments, handling cash, credit, and digital transactions, balancing cash registers, preparing daily cash reports, reconciling discrepancies, and maintaining financial accuracy through meticulous attention to detail.
Team Leadership and Supervision – You will lead and supervise the cashier team, providing guidance, training, and support to ensure consistent performance and service quality. Your leadership responsibilities include scheduling cashier shifts, monitoring team performance, addressing issues promptly, ensuring adherence to cash handling procedures, and fostering a collaborative team environment.
Customer Service Excellence – You will assist customers with purchases, respond to queries, resolve complaints, and provide a positive shopping experience. Strong interpersonal skills enable you to engage with customers professionally, handle difficult situations diplomatically, and maintain high customer satisfaction that builds loyalty and repeat business.
Billing System Operations – You will operate billing software, point-of-sale systems, and other computer applications to process transactions efficiently and maintain proper records. Your technical proficiency ensures accurate transaction processing, inventory updates, sales reporting, and seamless integration of cashier operations with overall retail management systems.
Financial Accuracy and Reporting – You will ensure financial accuracy through rigorous cash handling procedures, regular audits, and comprehensive reporting. This includes verifying transaction accuracy, identifying and investigating discrepancies, implementing controls to prevent errors or fraud, and providing management with reliable financial data.
Team Collaboration – You will work closely with other retail staff including sales associates, inventory managers, and store management, contributing to a supportive team environment. Effective collaboration involves assisting colleagues, coordinating activities, sharing information, and ensuring seamless daily operations across all retail functions.
Process Improvement – You will identify opportunities to improve cash handling processes, reduce transaction times, enhance accuracy, and optimize cashier workflows. Your process improvement initiatives help the store operate more efficiently while maintaining high service standards.
Training and Development – You will train new cashiers on cash handling procedures, billing systems, customer service standards, and company policies. Your mentorship helps develop team capabilities and ensures consistent service quality across the cashier function.
Cashier Experience – Proven experience as a cashier with progressive responsibility, preferably in retail or electronics retail, is required. You should have demonstrated expertise in cash handling, billing operations, customer service, and ideally some supervisory or team leadership experience.
Cash Handling Skills – Strong cash handling skills including accuracy in processing transactions, balancing cash registers, identifying counterfeit currency, and maintaining financial controls are essential. Your meticulous approach to cash management protects the business and ensures reliable financial reporting.
Customer Service Skills – Excellent customer service skills are crucial for this customer-facing role. You should be friendly, patient, professional, able to handle customer concerns effectively, and committed to creating positive experiences that enhance the store's reputation.
Computer Proficiency – Basic computer skills and proficiency with billing software and point-of-sale systems are required. You should be comfortable using technology to process transactions, generate reports, and maintain records efficiently.
Communication Skills – Strong communication skills, both verbal and written, are important for interacting with customers, coordinating with team members, training staff, and reporting to management clearly and professionally.
Attention to Detail – Exceptional attention to detail is essential for maintaining financial accuracy, identifying discrepancies, ensuring correct transaction processing, and upholding the high standards expected in cash handling operations.
Immediate Availability – Candidates available for immediate employment are preferred, as this role is critical for supporting the daily operations of our growing electronics retail store. Immediate joining capability allows you to quickly integrate into the team and contribute to operational excellence.
How to Apply:
Interested candidates may share their CV with hr@althamamelectronics.com with the subject line "Head Cashier Application - [Your Name]". Please mention your total cashier experience, highlighting any supervisory or leadership roles. Describe your experience with cash handling, billing systems, and point-of-sale software.
About Company:
Al Thamam Electronics Trading L.L.C is a trusted name in electronics retail across the UAE. We provide high-quality products, excellent customer service, and a supportive work environment where employees can grow and develop their careers. Our commitment to operational excellence and customer satisfaction has established us as a reliable destination for electronics across the region.
UAE - United Arab Emirates
Category
Experience
Career Level
Required Qualification
High School Diploma or equivalent
Requires Traveling:
No
Salary
Salary Not disclosed
Salary Type
Per Month
Total Vacancies
1
Skills
cash handlingbilling operationscustomer servicebasic computer skillsteamworkcommunication skillsattention to detaillearning agility
