Professional Role Overview – The Customer Service Clerk role is designed for individuals who thrive in a structured, fast-paced workplace where communication, accuracy, and client service are crucial. This position requires someone who can manage daily administrative tasks with confidence while providing a smooth and welcoming experience to customers who interact with the company.

Front Desk Interaction Excellence – In this role, you will serve as one of the primary points of contact, ensuring each customer receives polite, timely, and effective assistance. You will handle inquiries, guide clients through procedures, manage updates, and ensure that all communication reflects the company’s values and professionalism.

Documentation & Record Accuracy – A significant part of this job includes maintaining organized records, preparing customer-related documents, updating internal systems, and ensuring that every file is accurate and up to date. Candidates should feel comfortable using spreadsheets, especially Excel, as it will be used frequently for daily reporting.

Customer Relationship Handling – You will be expected to build positive relationships with customers by understanding their needs, answering questions clearly, and ensuring that their issues are resolved efficiently. Strong interpersonal skills will help you maintain customer trust and contribute to a friendly environment.

Workplace Coordination Support – This position involves collaborating with different teams to make sure customer requests are handled without delay. You may coordinate with internal departments, such as administration or operations, to gather information, update clients, and ensure overall service satisfaction.

Daily Operational Assistance – You will support daily office operations by managing calls, messages, emails, walk-in inquiries, and scheduling-related tasks. A responsible, dedicated, and motivated personality is important for maintaining workflow and ensuring nothing is overlooked.

Adaptability and Learning Commitment – Freshers who can quickly learn new systems, adapt to office tasks, and show dedication are encouraged to apply. The role offers continuous learning opportunities, especially for individuals who want to gain corporate experience in the UAE market.

How to Apply:

Interested candidates can send their CV and relevant details directly to the maha.hussain@legacyemirates.com  email address. Immediate joiners will be prioritized, and applicants should ensure their resume reflects professionalism, updated experience, and clear contact information to speed up the hiring process.

About Us:

Legacy Emirates is a reputable organization in Dubai, known for providing reliable professional services and maintaining a supportive, growth-focused work culture. The company values integrity, teamwork, and customer satisfaction, making it an excellent place for individuals who want to build a stable career in the UAE.