As a Customer Service Agent, you will serve as the primary point of contact for our clients in Dubai, representing the company with professionalism and warmth. This role demands individuals who enjoy working in dynamic environments and who are passionate about delivering outstanding service experiences that reflect Dubai’s global hospitality standards.

Key Responsibilities: The position requires handling client queries, managing reservations, resolving issues, and ensuring smooth communication between departments. You will play an integral role in making sure that every customer interaction is seamless and that clients leave satisfied with the level of service provided.

Communication Excellence: Exceptional communication is vital in this role. You will regularly engage with clients in person, over the phone, and through email or digital platforms. Your ability to express ideas clearly, listen attentively, and respond appropriately will ensure customers feel valued and understood at every stage of their journey.

Problem-Solving Duties: Clients may encounter unexpected challenges, and your role will be to address these promptly with effective solutions. From clarifying details to resolving complaints, your calm approach and problem-solving skills will strengthen client trust and reinforce Suiteable’s reputation for reliability.

Customer Experience Focus: Delivering an excellent customer experience is at the core of this role. By anticipating client needs, offering personalized support, and ensuring a welcoming environment, you will help build long-term customer loyalty and promote a positive image of our services in Dubai.

Team Collaboration: This role requires working closely with internal teams including sales, operations, and marketing. Strong teamwork ensures that customer needs are met promptly and that service delivery remains consistent. Your input will also support continuous improvement across the company.

How to Apply:

Interested candidates are encouraged to send their updated CV to pietro@suiteable.ae. Ensure that your CV reflects your customer service or hospitality background, communication expertise, and key accomplishments. Early applications are strongly advised as the position is urgently required in Dubai.

About Us:

Suiteable is a leading company in Dubai dedicated to providing high-quality client services across multiple sectors. With a commitment to professionalism and innovation, we pride ourselves on creating positive experiences for both customers and employees. Joining our team means becoming part of a supportive, growth-focused environment where your skills are valued and your career can flourish.