Alba Corporation is looking for an energetic and persuasive Call Center Agent to join its dynamic team and handle outbound calls for its Automotive division. As a UAE-based conglomerate with a strong presence in the automotive sector through Alba Cars, Alba Corporation offers a fast-paced, target-driven environment for someone who enjoys connecting with people and thrives on turning conversations into results. This is a full-time, on-site opportunity in Dubai for a confident communicator ready to build a rewarding career in outbound sales.

In this role, you will make outbound calls to potential customers from internal lead databases and present automotive services, offers, and vehicle options in a confident and professional manner. You will understand client needs and offer relevant vehicle or service solutions, book test drives, service appointments, or showroom visits, and maintain accurate logs of conversations, outcomes, and preferences in the CRM. You will meet daily and monthly KPIs related to calls, lead conversion, and bookings, record all activities in the CRM platform, and provide feedback on script performance and lead engagement effectiveness. Coordinating with sales and service teams for quality lead handling, attending product and sales training sessions regularly, and staying informed about vehicle arrivals, promotions, and service packages will also form part of your day-to-day responsibilities.

The ideal candidate brings experience in outbound calling, telesales, or a similar role, with automotive industry experience preferred. You have strong verbal communication and objection-handling skills, fluency in English (Arabic is a plus), and familiarity with CRM tools and documentation processes. A positive attitude, a target-oriented mindset, and the ability to thrive under pressure are essential for success in this role.

Alba Corporation offers a base salary of AED 3,500 to 8,000 per month, an average monthly incentive of AED 1,500 to 5,000 based on KPIs, visa sponsorship for eligible candidates, medical insurance, and ongoing training and development programs. This is a full-time, on-site role based in Dubai, UAE; remote or hybrid work is not available, and candidates must be based in or willing to relocate to the UAE.

Salary:
AED 3,500 to 8,000 per month base, plus AED 1,500 to 5,000 average monthly incentive

Apply Now:
To apply, share your CV to ecaterina@albacorp.net
When submitting your application, ensure your CV clearly highlights your experience in outbound calling, telesales, or automotive sales, your track record meeting KPIs and conversion targets, and your familiarity with CRM platforms. Your cover letter should explain why you are drawn to the Call Center Agent role at Alba Corporation and reflect your confidence on the phone, your target-driven mindset, and your enthusiasm for the automotive industry. Feel free to forward this opportunity to anyone in your network who may be a strong fit.

About Us:
Alba Corporation is a UAE-based conglomerate headquartered at Al Fattan Business Hub, JBR Marina, Dubai, with Scottish heritage and 8 years of responsible business practice in the Middle East region. The company operates a diverse team of 200+ professionals from more than 25 nationalities and has built a strong presence across Automotive, Real Estate, Technology, and Hospitality sectors. Its Automotive division includes Alba Cars, a used luxury car dealership based in Dubai's Al Quoz region known for curating quality pre-owned vehicles from renowned global brands. Alba Corporation positions itself as a company committed to transforming industries through innovation and diversity, offering employees the chance to grow within a fast-expanding, multi-sector organisation.