Guest Assistance and Hospitality: The Bellman will be responsible for providing exceptional assistance to hotel guests, ensuring their luggage is handled efficiently and safely from arrival to departure. This role requires attentiveness, courtesy, and a focus on creating memorable first impressions for guests.

Professional Guest Interaction: The Bellman will serve as a frontline ambassador of the hotel, greeting guests warmly, addressing inquiries, and ensuring guests feel welcomed. Excellent communication skills and a friendly demeanor are essential to deliver a high standard of customer service.

Luggage Handling and Delivery: The candidate will handle luggage with care, ensuring timely delivery to guest rooms or vehicles. They must follow proper procedures to prevent damage or loss, and coordinate effectively with other hotel staff for smooth operations.

Operational Efficiency: The role requires assisting with guest check-ins, coordinating with front desk staff, and responding promptly to guest requests. A Bellman must demonstrate efficiency in managing multiple tasks, prioritizing duties, and maintaining organization in busy periods.

Safety and Security: Ensuring the safety of guests and their belongings is a key responsibility. The Bellman must be vigilant, follow hotel protocols, and report any irregularities immediately. Adherence to safety regulations and internal procedures is mandatory.

Collaboration with Teams: The Bellman will work closely with the front office, housekeeping, and concierge teams to ensure a seamless guest experience. Effective coordination and communication with colleagues are essential for operational success and guest satisfaction.

How to Apply:

Interested candidates may send their updated CV to yangzee.sherpa@oyorooms.com with the job title mentioned in the subject line.

About Us:

OYO Rooms is a leading hospitality company committed to delivering exceptional guest experiences across its properties. Focusing on comfort, service excellence, and operational efficiency, OYO continues to expand globally while maintaining high standards in hotel management, guest satisfaction, and professional development for its staff.