Role Overview – Westford is hiring an Admissions Officer who believes in listening, advising, and supporting learners at every step of their educational journey. This position is ideal for student-focused professionals who understand that behind every enrollment is a conversation that matters and are passionate about helping prospective students make informed decisions about their education.

Program Advisory – You will advise prospective students on Westford's educational programs, helping them identify options that align with their career aspirations and learning objectives. This involves explaining program structures, entry requirements, learning outcomes, career pathways, and ensuring students have a clear understanding of what each program offers.

Application Support – You will support learners throughout the entire application and enrollment process, ensuring a smooth and positive experience. This includes assisting with application completion, reviewing documentation requirements, tracking application progress, communicating with applicants regularly, resolving issues promptly, and ensuring all steps are completed efficiently.

Relationship Building – You will build trust-based relationships with prospective students by demonstrating genuine interest in their success and providing consistent support. Your approach should be student-centered, patient, responsive to individual needs, and focused on creating positive experiences that reflect Westford's commitment to putting students first.

Communication Skills – Excellent communication skills, both written and verbal, are crucial for engaging with diverse prospective students. You should be articulate, persuasive yet authentic, able to explain complex information clearly, and skilled at building rapport quickly through various communication channels.

Education Sector Knowledge – Knowledge of higher education, admissions processes, and program structures is preferred. Understanding the educational landscape helps you provide informed advice and position Westford's offerings effectively in the context of students' broader educational and career options.

How to Apply:

Ready to be part of a team that puts students first? Share your CV at careers@mywestford.com with the subject line "Admissions Officer Application - [Your Name]". Please highlight your experience in admissions, student counseling, sales, customer service, or related roles where you've supported individuals through decision-making processes. 

About Company:

Westford is an educational institution committed to providing quality learning experiences and supporting students throughout their educational journey. The company believes that behind every enrollment is a conversation that matters and maintains a student-first philosophy that guides all admissions activities. Westford values advisors who genuinely care about student success and take time to listen, understand, and guide learners toward programs that serve their goals.