Restaurant Supervision and Team Leadership: As a Restaurant Supervisor at Home Bakery, you will play a vital role in ensuring smooth daily operations and maintaining the brand’s exceptional service standards. You will lead a team of waiters, baristas, and cashiers with enthusiasm and professionalism, making sure that every guest experiences the warm and welcoming atmosphere Home Bakery is known for. Your leadership will drive efficiency, teamwork, and motivation across all staff, ensuring a consistent level of customer satisfaction and operational excellence.

Operational Excellence and Service Quality: You will be responsible for overseeing all floor activities, ensuring tables are managed efficiently and that service is timely and friendly. The role demands strong attention to detail and the ability to manage both front-of-house and back-of-house coordination seamlessly. As a supervisor, you will ensure that hygiene standards are upheld, the dining area remains organized, and that every customer receives their orders correctly and promptly. Maintaining the Home Bakery charm through impeccable service will be your daily mission.

Training and Development: Your role will include supporting new team members through onboarding and training programs. You will act as a mentor, guiding them to deliver high-quality customer interactions and product knowledge. Regular team briefings, performance evaluations, and feedback sessions will be essential parts of your routine. At Home Bakery, we believe in empowering our employees to grow, and you’ll play a key role in shaping their professional journey within the company.

Customer Engagement and Issue Resolution: Customer satisfaction is the heartbeat of Home Bakery. You’ll be the primary point of contact for handling guest concerns or special requests with empathy and quick problem-solving. Your calm and professional approach will ensure that every guest leaves with a positive impression. Whether it’s handling feedback, managing busy service hours, or resolving issues tactfully, your ability to maintain composure will define your success in this role.

Inventory and Resource Management: The Restaurant Supervisor will also be responsible for monitoring stock levels, coordinating with the procurement team, and ensuring supplies are always available for smooth operations. You’ll help minimize wastage, manage ordering schedules, and work closely with management to forecast requirements based on sales trends. Your keen observation and organizational skills will help maintain cost efficiency without compromising on quality.

Coordination with Management: You will regularly communicate with the restaurant and assistant managers to discuss team performance, operational challenges, and customer feedback. Your insights will help refine service standards and contribute to the continuous improvement of the restaurant’s workflow. Home Bakery values open communication, and as a supervisor, you’ll serve as the vital link between staff and management.

Performance Monitoring and Reporting: Tracking daily sales, shift productivity, and customer satisfaction levels will be part of your regular responsibilities. You will maintain accurate reports that help management assess operational success and areas of improvement. Your contribution will not only ensure day-to-day efficiency but also support long-term business growth.

How to Apply:

Interested and qualified candidates who meet the requirements and are passionate about hospitality excellence can send their updated CVs to careers@homebakery.ae with the subject line “Restaurant Supervisor Application – [Your Name]”. Candidates currently in the UAE with at least 2+ years of experience in casual dining or café management are encouraged to apply immediately.

About Us:

Home Bakery is a beloved café and restaurant brand that began with a simple vision — to share the joy of homemade comfort food with the community. With branches across the UAE, Home Bakery has grown into a name synonymous with warmth, creativity, and heartfelt service. Every dish and dessert is crafted with passion, and our team works tirelessly to ensure every guest feels at home. Joining Home Bakery means becoming part of a family that values integrity, hospitality, and excellence in every detail.