Radisson Hotel Group is hiring a Receptionist in Dubai to deliver exceptional guest experiences at our front desk. You'll welcome guests warmly, manage check-ins and check-outs, handle reservations, respond to inquiries, and create memorable first impressions that reflect Radisson's world-class hospitality standards.

What You'll Do

Welcome Guests with Warmth

You'll greet every guest with genuine hospitality, create positive first impressions, make guests feel valued from arrival, provide friendly assistance, offer local recommendations, and set the tone for exceptional stays through your welcoming demeanor.

Manage Check-In and Check-Out

You'll process guest arrivals efficiently, verify reservations, collect identification and payment details, assign rooms, explain hotel facilities and services, issue room keys, handle check-outs, process payments, print invoices, and ensure smooth arrival and departure experiences.

Handle Reservations and Bookings

You'll take reservation requests via phone, email, and walk-ins, check room availability, quote rates, process bookings in the system, send confirmations, manage reservation modifications and cancellations, and maximize room occupancy.

Operate Hotel Systems

You'll use property management systems (Opera or similar), process reservations accurately, update guest profiles, manage room inventory, handle billing and payments, generate reports, and navigate hotel technology efficiently.

What You Need

• 1-3 years as receptionist (hotel or hospitality experience preferred)
• Excellent communication and interpersonal skills
• Professional, friendly, and service-oriented personality
• Experience with hotel systems (Opera PMS is a plus)
• Strong multitasking and organizational abilities
• Fluency in English; Arabic or additional languages advantageous
• Professional appearance and demeanor
• Ability to work shifts including nights, weekends, holidays
• Problem-solving and guest service skills
• High school diploma; hospitality training is a plus

Apply

Email: info.mediacity.dubai@radissonblu.com

Subject: Receptionist Application – [Your Name]

Send your CV highlighting hospitality experience, guest service skills, and language abilities.

About Company:

Radisson Hotel Group we strive to be the first choice in the mind of guests, owners and talent. In our journey to achieve this, we practice strong beliefs and actions that respect the diversity of people, the community, ethics and the planet.