Role Overview: Indus Real Estate in Dubai, UAE, is seeking a proactive and skilled IT Support Specialist to manage and maintain our IT systems, ensuring seamless operations across the company. The ideal candidate will be responsible for providing comprehensive technical support, troubleshooting hardware and software issues, and assisting in the optimization of our IT infrastructure.

Technical Support and Troubleshooting: You will provide timely and effective technical support to employees, addressing IT-related issues in person, via email, or over the phone, ensuring minimal disruption to their work.

Hardware and Software Management: You will be responsible for the installation, configuration, and maintenance of computers, software applications, printers, and networking devices, ensuring they are functioning optimally.

Microsoft Office 365 and Software Support: You will ensure the smooth operation of Microsoft Office 365 suite, CRM systems, and any real estate-specific software used by the company, providing user support and resolving related issues.

User Account and Security Management: You will manage user accounts, email configurations, and implement and maintain security settings to protect company data and systems.

Data Backup, Recovery, and Cybersecurity: You will assist with data backup procedures, participate in recovery processes, and contribute to the implementation of cybersecurity measures to safeguard the company's IT assets.

Network Connectivity and Vendor Liaison: You will troubleshoot network connectivity issues, diagnose problems, and liaise with internet service providers and other relevant vendors when necessary to resolve network-related incidents.

IT Inventory and Procurement: You will maintain an accurate inventory of IT hardware and software assets and assist in the procurement process for new equipment and software as required.

Remote Access and Cloud Solutions Support: You will support remote access solutions, including VPN setups, and assist employees with cloud-based services and applications.

Documentation and Training: You will create and maintain documentation of IT procedures and provide basic training to staff on IT best practices and the use of company IT resources.

Contact Us:

If you have a passion for IT and want to be part of a growing real estate company, we’d love to hear from you! Apply now by sending your CV to careers@indusre.ae.

About Us:

Indus Real Estate is a growing real estate company in Dubai, committed to providing a supportive and technologically advanced work environment for our team. We are seeking a dedicated IT Support Specialist to ensure the reliability and efficiency of our IT systems.