Central Hotels in Dubai is seeking a dynamic and experienced Front Office Supervisor to lead their front desk operations and ensure exceptional guest experiences. This is an exciting opportunity for a hospitality professional with strong leadership skills and a passion for creating memorable guest stays. If you have a proven track record in front office management, particularly within a 5-star hotel environment, Central Hotels wants to hear from you.

The Front Office Supervisor will be responsible for overseeing the daily operations of the front desk, ensuring smooth check-ins and check-outs, and addressing guest inquiries and concerns promptly and professionally. This role requires the ability to lead and motivate a team of front office staff, providing guidance and support to ensure consistently high levels of service. The supervisor will also be responsible for maintaining accurate records, managing reservations, and ensuring compliance with hotel policies and procedures.

To be considered for this position, candidates must have a minimum of 2-3 years of experience in front office operations, with at least one year in a supervisory role. A diploma or degree in Hospitality Management or a related field is required. Crucially, proven experience in the same field within a 5-star hotel is a mandatory requirement. This demonstrates the company's commitment to maintaining the highest standards of service.

Strong communication, problem-solving, and leadership skills are essential for success in this role. The ability to handle challenging situations with professionalism and grace is also crucial. Proficiency in hotel management systems, particularly Opera, is a must. Candidates must be based in Dubai or willing to relocate to the area.

This is a fantastic opportunity to join a reputable hotel chain and contribute to creating exceptional guest experiences. Central Hotels is looking for individuals who are passionate about hospitality, possess a strong work ethic, and are committed to providing outstanding service.

How to Apply?

If you meet the requirements and are interested in this Front Office Supervisor position in Dubai, please send your CV to careers@central-hotels.com with the subject line "Front Office Supervisor – Dubai". Don't miss out on this opportunity to advance your career in the hospitality industry.

About Us

The center is you in the heart of the city:

Launched in 2015, Central Hotels and Resorts – headquartered in Dubai, one of the fastest-growing Hospitality Management companies in the UAE was established to cater, to both leisure and business travelers looking to experience the best of Arabian hospitality in the heart of the city. With the competitive industry comes our continuous expansions, focused on making our service, facilities, and standards distinctive in the Gulf Region.

Product diversification and innovation, sound fundamental values, commitment to excellence, quality service and expansion in key destinations are the hallmarks behind Central Hotels’ amazing growth.